Shipping Policy

Thank you for visiting and shopping at Shop Luxury Brands. The following terms and conditions constitute our Shipping Policy.

Domestic Shipping Policy

Shipment Processing Time

  •  All orders are processed within 7-14 business days. Orders are not shipped or delivered on weekends and holidays.
  •  All orders will be shipped within 7-14 business days from the date of payment. All packages will be delivered via USPS. When shipping overseas, customs can delay packages by up to 6 weeks. This doesn't happen often, but it can occur in certain cases or conditions.
  • All orders are sent via standard mail unless noted otherwise. Notify the seller before making the purchase, if first-class mail is preferred.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there is a significant delay in the shipment of your order, we will contact you via email or telephone provided during the purchase.

Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.

  

Shipment Method

Estimated Delivery Time

Shipment Cost

FedEx Standard

7-14  business days

Free

FedEx Two Days

2 business days

$12.95

FedEx Overnight *

1-2 business days

$19.95

 

  • Overnight delivery is only available for orders with delivery addresses within the USA.
  •  Delay in delivery of your order can occur occasionally.

 Shipment Confirmation & Order Tracking

You will receive a Shipment Confirmation email once your order has been shipped containing your tracking number(s). The tracking number will be active within 24 hours of shipping.

Customs, Duties, and Taxes

Shop Luxury Brands is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are payable by the customer (tariffs, taxes, etc.).

Damages

Shop Luxury Brands is not liable for any kind of product damage or loss during shipping. If you received a damaged order, please contact the shipment carrier to file a claim.

Please save all the packaging material and damaged goods before filing a claim.

Return Policy

Our Return & Refund Policy provides detailed information about options and procedures for returning your order.

Return and Refund Policy

Thank you for shopping at Shop Luxury Brands operated by 907A Prize Oaks Dr.

If for any reason, You are not completely satisfied with a purchase, We invite You to review our Return and Refund Policy.

The following terms are applicable for any product that You purchased from Us.

Interpretation and Definitions

Interpretation

  • The words of which the initial letter is capitalized have meanings defined under the following conditions.
  • The following definitions shall have the same meaning regardless of whether they appear in singular or plural.

Definitions

For The Purpose Of This Return and Refund Policy:

  • You mean the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
  • Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to 907A Prize Oaks Dr, 907A Prize Oaks.
  • Service refers to the Website.
  • Website refers to Shop Luxury Brands, accessible from www.shopluxurybrands.com
  • Goods refer to the items offered for sale on the Service.
  • Orders mean a request made by You to purchase Goods from Us.

Your Order Cancellation Rights

You are entitled to cancel Your Order within 7 days without giving any reason for doing so.

The deadline for canceling an Order is 7 days from the date on which You received the Goods or on which a third party you have appointed, who is not the carrier, takes possession of the product delivered.

To exercise your right of cancellation, You must inform Us of your decision through a clear statement. You can inform us of your decision by following ways:

We will reimburse You no later than 14 days from the day on which We received Your order cancellation notice. We will use the same means of payment as employed by You while placing the Order, and You will not incur any fee for such reimbursement.

Conditions for Returns

For the Goods to be eligible for a return, please make sure that:

  • The Goods were purchased in the last 7 days
  • The Goods are in the original packaging
  • The Goods were not used or damaged
  • You have the receipt or proof of purchase

The Following Goods Cannot Be Returned:

  • The supply of Goods made to Your specifications or personalized.
  • The supply of Goods which according to their nature are not suitable to be returned, deteriorate rapidly, or where the date of expiry is over.
  • The supply of goods which are not suitable for return due to health safety or hygiene reasons and were unsealed after delivery.
  • The supply of goods which are, after delivery, according to their nature, inseparably mixed with other items.

We reserve the right to refuse the return of any merchandise that does not meet the above return conditions in our sole discretion.

Only regular priced Goods may be refunded. Unfortunately, Goods on sale cannot be refunded. This exclusion may not apply to You if it is not permitted by applicable law.

Returning Goods

You are solely responsible for the cost and risk of returning the Goods to Us. You should send the Goods at the following address:

907A Prize Oaks Dr Cedar Park, Texas 78613

We cannot be held accountable for goods damaged or lost in return shipment. Therefore, we recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the Goods or proof of received return delivery.

Gifts

If the Goods were marked as a gift when purchased and then shipped directly to you, You'll receive a gift credit for the value of your return. Once the returned product is received, a gift certificate will be mailed to You.

If the Goods weren’t marked as a gift when purchased, or the buyer had the order shipped to his/her address to give it personally to You later, We will send the refund to the buyer.

Contact Us

If you have any questions about our Returns and Refunds Policy, don’t hesitate to contact us: